·Door to Door service.
·365 Days * 24Hrs on-call service.
·Door to Door service.
·365 Days * 24Hrs on-call service.

we provide on-site troubleshooting services within the following timeframe ( Working Days):
·Local city: Reach within 2 hours
·Province: Within 12 hours
·Other cities within China: Within 24 to 48 hours
·Overseas: 48 - 96 hours

There are also the engineer-onsite-stay-support for below situation.
·New machine handed-over to user in the first 1-4 weeks.
·Offline Machine with a certain quantity.
·In-line Machine during the warranty.
·Other important/critical process or requirement.
